Refund & cancellation policy

Template: adjust to your payment provider and local consumer law before launch.

Free to start

You can download 30 images without an account and 5 downloads per day with a free account, so you can try everything before paying.

Subscriptions

• Pro is billed monthly or yearly in advance and renews automatically until you cancel.
• You can cancel anytime from your dashboard. Pro stays active until the end of the period you've paid for, and you won't be charged again.

Refunds

• First purchase: if Pro isn't right for you, request a full refund within 7 days of your first payment.
• Renewals: forgot to cancel? Contact us within 48 hours of a renewal charge and we'll refund it if you haven't used Pro since.
• Service problems: if an outage on our side stopped you from using Pro, we'll credit or refund the affected time.
• Accounts suspended for abuse or violating our terms are not eligible for refunds.

How to request one

Use the contact form (topic “Billing”) from the email on your account. Refunds go back to the original payment method, usually within 5–10 business days.